DaytonaSpin Casino Privacy Policy

At DaytonaSpin Casino, we are fully committed to protecting your personal information and ensuring your privacy is respected at every stage of your interaction with our platform. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit daytonaspin.com or use any of our services. By registering an account or continuing to use our website, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this policy carefully and contact us if you have any questions.

1. Who We Are

DaytonaSpin Casino is operated by Win Top Ltd., the data controller responsible for your personal information. Our platform operates under a licence issued by the Anjouan Betting and Gaming Commission, and we are bound by its regulatory standards in relation to the handling of player data. If you need to reach us regarding any privacy matter, you can contact our support team at support@support-daytonaspin.com or via our 24/7 live chat service.

2. Information We Collect

We at DaytonaSpin collect personal data that is necessary for the provision of our services and compliance with our legal obligations. The categories of information we may gather include:

• Identity data: your full name, date of birth, and copies of identification documents
• Contact data: email address, phone number, and country of residence
• Financial data: payment method details, transaction history, and deposit and withdrawal records
• Account data: your username, password, preferences, and gaming activity
• Technical data: IP address, browser type, device information, and session data
• Communications data: records of any correspondence between you and our customer support team
• Verification data: information submitted during our Know Your Customer (KYC) and anti-money laundering checks

3. How We Use Your Information

Our DaytonaSpin platform uses your personal data for the following purposes:

• To create, verify, and manage your player account
• To process deposits and withdrawals via methods such as Visa, Mastercard, Skrill, Apple Pay, Google Pay, Bitcoin, Ethereum, and other supported options
• To administer bonuses, promotions, and VIP rewards, including our multi-tier loyalty programme
• To comply with regulatory and legal requirements, including anti-fraud and AML obligations under our Anjouan licence
• To communicate with you about your account, transactions, and relevant updates
• To provide customer support through live chat and email
• To personalise your experience and improve our services based on your usage patterns
• To enforce our Terms and Conditions and responsible gambling policies

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contractual necessity: we require certain data to fulfil our obligations to you as a registered player
• Legal obligation: we are required by law and regulatory authorities to collect and retain specific data, particularly for identity verification and financial compliance
• Legitimate interests: we may process data to detect and prevent fraud, improve our platform, and ensure security
• Consent: where you have provided explicit consent, for example to receive marketing communications

5. Sharing Your Data

We at DaytonaSpin do not sell your personal information to third parties. However, we may share your data with trusted partners and service providers where it is necessary to operate our platform. This includes:

• Payment processors and financial institutions handling your transactions
• Game software providers such as Pragmatic Play, Betsoft, Play'n Go, Hacksaw Gaming, and others who power our 6,000+ game library
• Identity verification and KYC service providers
• Regulatory authorities and law enforcement bodies when required by law
• IT infrastructure and security service providers who support our operations

All third parties we work with are required to handle your data in accordance with applicable data protection laws and our contractual requirements.

6. Cookies and Tracking Technologies

Our DaytonaSpin website uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and optimise performance. We use:

• Essential cookies: required for the website to function correctly
• Analytics cookies: help us understand how players interact with our platform
• Preference cookies: remember your settings and language preferences
• Marketing cookies: used to deliver relevant offers and promotions

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our site.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by law. In most cases, we are obligated to keep transaction and identity records for a minimum of five years following account closure, in accordance with anti-money laundering regulations applicable under our licensing jurisdiction.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access: you may request a copy of the personal data we hold about you
• Right to rectification: you may ask us to correct inaccurate or incomplete information
• Right to erasure: in certain circumstances, you may request that we delete your personal data
• Right to restrict processing: you may ask us to limit how we use your data in specific situations
• Right to data portability: you may request your data in a structured, machine-readable format
• Right to object: you may object to processing based on our legitimate interests
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at support@support-daytonaspin.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Security of Your Data

We take the security of your personal information seriously. Our DaytonaSpin security infrastructure includes industry-standard SSL encryption, secure data storage, and access controls that limit who within our organisation can view your data. We regularly review our security procedures to ensure your information is protected against unauthorised access, loss, or disclosure. However, no transmission of data over the internet can be guaranteed to be completely secure, and we encourage you to keep your login credentials confidential at all times.

10. Responsible Gambling and Data Use

We use certain personal data, including your gaming history and deposit patterns, to support our responsible gambling obligations. At DaytonaSpin Casino, we may use this information to identify signs of problem gambling behaviour and to apply appropriate protective measures, such as self-exclusion tools, deposit limits, or account restrictions, as part of our commitment to player welfare.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or through a prominent notice on our website. We encourage you to check this page periodically to stay informed about how we protect your data. Continued use of DaytonaSpin Casino following any update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. Our support team is available 24/7 via live chat on daytonaspin.com, or you can email us directly at support@support-daytonaspin.com. We are here to help and will do our best to address your concerns promptly and transparently.